Conditions of use

The SATRADE Online Store is owned and operated by SATRADELINK (Pty) Ltd.

By using or otherwise accessing this site you acknowledge that you have read,
understood, and agreed to be bound by these Terms & Conditions.


SATRADE controls and operates this web site from its
offices within South Africa. Our Terms of Use are governed by the laws of the
Republic of South Africa. You and SATRADE agree to submit to the non-exclusive
jurisdiction of the courts of South Africa. You are responsible for compliance
with applicable local laws, should you choose to access this site from another

Revisions of Terms of Use

At any time, SATRADE may choose to revise or amends its
Terms of Use by posting revised terms on this page, effective immediately. In
the event that any part/s of these Terms of Use is unable to be enforced, the
remainder of the Terms are still in effect. Please visit this page periodically
to view the latest Terms of Use to which you agree to be bound as they are

Personal, Non-commercial Use

The SATRADE Online Store gives permission for users to
display, copy, download, print and distribute hard copy portions of this site,
only in the following circumstances:

‘To aid the process
of placing an order on the SATRADE Online Store, or making a purchase with
SATRADE through other means’.

Without our prior written permission, you may not exploit
any of the site materials for commercial purposes or other purposes that are not
expressly permitted under these Terms of Use.

Prohibited Conduct

You are not authorised, without the prior written
permission of SATRADE and each other owner of rights in content that you access
via the site, to reproduce, frame, download, store (in any medium), communicate,
show or play in public, adapt, change, or create a derivative work from that

No trade mark (whether registered or otherwise) that is
contained on this site or otherwise used by SATRADE may be used without our
prior, specific, written permission or that of the trademark owner.

Please note that the permission granted to use material on
the site terminates automatically if you breach any of these Terms of Use.

Protecting Your Log on Details

It is your responsibility to ensure the safekeeping of
your user name and password. SATRADE provides a secure connection for customer
login however it is you who remains wholly responsible if your user name or
password is used by an unauthorised person. You agree to release and indemnify
SATRADE in connection with any authorised or unauthorised use of your user name
or password. SATRADE reserves the right to suspend or cancel your account at any
time without prior notice.

Security & Privacy

SATRADE agrees to comply with its posted Privacy Notice.
Please refer to this document for further details. Personal information will not
be revealed to external organisations, except for the purposes of fulfilling an
order on the SATRADE Online Store.

General Prohibitions

Users of the SATRADE Online Store must not upload, post or
make available on the site through other means, any content which:

Infringes or violates
the rights of others (including but not limited to their privacy and
intellectual property).

Is unlawful, threatening, abusive, obscene, profane, vulgar, defamatory, and
invasive of privacy or which may harass or cause distress, inconvenience or
incite hatred of any person.

Restricts another users ability to use or enjoy the site, for whatever reason.

Incites a criminal offence, gives rise to civil liability or that which violates
any other law.

Harms or alters the operation of the site, its servers or any other users
computer systems (e.g. by transmitting a harmful component such as a computer
virus, whether knowingly or not).

Breaches codes, standards or content requirements enforced by any relevant


Users agree to indemnify and will keep SATRADE indemnified
against any direct or indirect claim, demand, injury, damage, loss, expense,
cost or liability made against or suffered by SATRADE in connection with use of
this site, a breach of the Terms of Use or of any rights of third parties.

Purchasing from the SATRADE Online Store

Any order placed by you is considered an offer by you to
purchase the particular item for the price (including delivery charges)
specified on this site at the time you place your order. You acknowledge that,
by placing your order, you are agreeing to pay for and accept delivery of the
goods ordered unless you ask us to cancel that order, and we send you written
confirmation of the cancellation prior to either the goods being dispatched, or
if not in stock, prior to when we order the item from our supplier.

SATRADE may change the prices published on this website at
any time. While every effort has been made to ensure the accuracy of prices and
information displayed on the SATRADE website, SATRADE reserves the right to
accept or reject your offer for any reason, including without limitation, the
unavailability of any product, an error in the price or the product description
posted on this site, or an error in your order. We may request that you provide
additional verification or information before accepting your order.

Purchasing & Payment

For any purchases made on the SATRADE Online Store, the
purchaser must pay:

The price associated
with the relevant goods, as listed on the SATRADE Online Store.

The shipping fee as specified in the checkout process, or as quoted by SATRADE
should you request an alternate shipping quote.

All customer credit card details are safe and secure.
Credit card details are not stored or collected by SATRADE but are instead
processed directly and securely through our online payment gateway. Payment must
be cleared in full before goods are dispatched or ordered from suppliers.


All orders placed on the SATRADE Online Store are
confirmed and accepted at the discretion of SATRADE. With reasonable prior
notice given to you, we reserve the right to vary prices in the event of price
changes or an error in the listed price of an item. SATRADE will request payment
for increased prices, though you have the right to cancel your order with us so
long as we are advised within 7 days of notifying you of the price increase.

Orders will be delivered to the address specified in the
checkout process, within the agreed time frame, subject to their availability.
If goods are not available within the time frame we will notify you as soon as
possible. Any person who receives the goods at the delivery address will be
presumed to be authorised to receive the goods. It is your responsibility to
ensure that an authorised party is available to receive the goods.

Title & Risk

Title to the items purchased on The SATRADE Online Store
only passes from SATRADE to you when full payment has been received for the
items. All risk in the goods passes to you upon delivery.

Returns Policy & Refunds

All items on the SATRADE Online Store are subject to our
posted Shipping & Returns Policy. Please refer to this policy for further

Product Information, Prices & Photos

Price and range of products on the SATRADE Online Store
may vary from those available through SATRADE regular business operations.

SATRADE aims to maintain up-to-date pictures and details
of all goods listed, however, occasionally these may vary. It is recommended
that you read the manual and/or instructions of the goods carefully before use.
Images are included for illustration purposes only, the product you receive may
differ slightly.

Specials Items

All items listed within the Specials area of the SATRADE
Online Store are sold on a no returns basis. Specials Items are either new, on
promotion, or have minor aesthetic imperfections.

Disclaimer of Liability

Only to the extent permitted by law, SATRADE will not be
held liable in contract, tort (including negligence) or otherwise, for any
direct, indirect, special, consequential or punitive loss or damages or any loss
or damages whatsoever, including but not limited to loss of use, data, or
profits, arising out of or in connection with:

The reproduction or
repurposing of the contents of the SATRADE Online Store.

Goods supplied by SATRADE under these Terms of Use.

A failure or omission on the part of SATRADE to comply with its obligations
under these Terms of Use.

Disclaimer of Warranty

Use of the SATRADE Online Store is at your own risk. All
content contained within the site is believed to be accurate and reliable at the
date the information was placed on the site. SATRADE gives no warranty as to the
accuracy of the information contained on this site, including that which relates
to the products available for purchase. To the extent permitted by law,
including any non-excusable statutory obligations, SATRADE will not be liable or
responsible in any way (including in negligence) for errors in, or omissions
from, the information presented on the SATRADE Online Store. To the extent
permitted by law, SATRADE expressly disclaims all warranties of any kind,
whether express or implied, including (without limitation) implied warranties or
conditions of merchantability or fitness for purpose.

Limitation of Liability

Our total liability to you (if any) in connection with
this site, or with these Terms of Use or any goods or services supplied under
them, will be limited, at our discretion, to:

Repair or replacement
of the goods, supply of equivalent goods, or payment of the cost of doing this.

The amount paid by you.


Rights We Cannot Exclude

The above disclaimer and liability limitation do not
exclude any rights, which by law may not be excluded, including but not limited
to your rights under the Trade Practices Act.


SATRADE may terminate your ability to purchase goods from
this site at any time without due notice. All restrictions and limitations of
SATRADE limitations will still apply beyond termination.

SATRADE Fair Trading Policy

SATRADE is committed to complying with the various Trade
Practices Acts and Fair Trading Laws. We welcome your feedback regarding our
accordance with these regulations.

SATRADE Compliance Policy

SATRADE agrees to comply with all relevant laws and
regulations. Management will be trained to ensure compliance and staff will be
informed of any updates to the relevant laws and regulations.

SATRADE Disclaimer

SATRADE does not accept any liability whatsoever in
respect to the accuracy or completeness of any of the data contained on the
site, nor does the provider of the data – any use of this information is at the
users risk. SATRADE will also not accept any liability for interruptions,
delays, omissions, errors (including those resulting from negligence),
recording, processing, storing or dissemination of the information on the
SATRADE Online Store.

The SATRADE Online Store contains links to third party
sites. Links of this kind do not represent an endorsement or recommendation by
SATRADE as to the suitability or accuracy of any information contained in such
third party sites. Use of these websites is at your own risk.

SATRADE Copyright Statement

Information on the SATRADE Online Store may be used or
copied for personal reference only. SATRADE strives to ensure that all
information posted on the site is correct at the time it is uploaded. We cannot
however guarantee the materials accuracy so the information is to be used at
your own risk. You may not reproduce or publish the information in any other way
or by any means without prior consent from SATRADE.